Privacy Policy

Last updated: 14 May 2025

Who We Are

This privacy policy applies to Osprey Architects (www.ospreyarchitects.co.uk). We are committed to protecting your privacy and complying with our obligations under the UK General Data Protection Regulation (UK GDPR).

Information We Collect

We collect and process the following personal data:

  • Name

  • Address

  • Telephone number

  • Email address

We collect this data directly from you when you contact us, become a client, or interact with our services.

How We Use Your Information

We use your information to:

  • Provide our architectural services

  • Communicate with you

  • Maintain our records

  • Comply with legal obligations

Lawful Basis for Processing

Under the UK GDPR, the lawful bases we rely on include your consent, fulfilling a contract, and our legitimate business interests. You may withdraw your consent at any time by contacting us.

How We Store Your Information

Your information is stored securely on our servers (Microsoft 365, Excel), with two-factor authentication and IT management in place.

Sharing Your Data

We do not share your personal data with third parties except as necessary to provide our services, comply with the law, or with your consent. We may use trusted service providers (such as Microsoft) who process your data securely on our behalf.

Your Rights

Under data protection law, you have rights including:

  • Access to your information

  • Correction of inaccurate data

  • Erasure of your data (in certain circumstances)

  • Restriction or objection to our processing

  • Data portability

To exercise your rights, contact us at sales@ospreyarchitects.co.uk.

Cookies

We use basic cookies for site functionality and analytics. You can control cookies through your browser settings.

Retention

We keep your personal data only as long as necessary for our business or legal requirements.

Complaints

You can contact us with concerns at sales@ospreyarchitects.co.uk.
You can also complain to the Information Commissioner’s Office (ICO): www.ico.org.uk, helpline 0303 123 1113.